I006720: SyncServer startup failure
During SyncServer startup wrong license can cause breakdown.
Symptoms
After starting the SyncServer service, the server dies with the following error - gathered from SyncServer trace log:
ERROR
hu.infomatix.mango.licensing.impl.ServerLicensePropertyExposer.
unmarshallLicenseFromXml(ServerLicensePropertyExposer.java:223) [main]
Failed to unmarshall license xml to object.
That's because of wrong license file attached to mobiSync Server.
Solution
Please download our latest fixed release (2.0) from the mobiaccess download section.
Note: You have to log in to reach the download link.
Downloads
Jump to the download page of mobiaccess evaulation version
I006722: Desktop Client GUI startup failure
However mobiSync Desktop Client starts up without any problem, mobiSync Desktop Client GUI cannot.
Symptoms
Starting the mobiSync Desktop Client GUI via the shortcut in StartMenu or directly by executing the 'mobiSync Client GUI.exe' causes a Java Exception which is displayed in an error window, containing the followings:
java.lang.NoClassDefFoundError:
hu/infomatix/mango/sync/client/remote/RemoteControllException
at java.lang.Class.getDeclaredMethods0(Native Method)
at java.lang.Class.privateGetDeclaredMethods(Class.java:2427)
at java.lang.Class.getMethod0(Class.java:2670)
at java.lang.Class.getMethod(Class.java:1603)
at hu.infomatix.mango.tools.licensing.MangoLicensedStub.
main(MangoLicensedStub.java:135)
Caused by: java.lang.ClassNotFoundException:
hu.infomatix.mango.sync.client.remote.RemoteControllException
at java.net.URLClassLoader$1.run(URLClassLoader.java:200)
at java.security.AccessController.doPrivileged(Native Method)
at java.net.URLClassLoader.findClass(URLClassLoader.java:188)
at hu.infomatix.mango.tools.licensing.DecodingClassLoader.
access$201(DecodingClassLoader.java:34)
at hu.infomatix.mango.tools.licensing.DecodingClassLoader$2.
run(DecodingClassLoader.java:94)
at java.security.AccessController.doPrivileged(Native Method)
at hu.infomatix.mango.tools.licensing.DecodingClassLoader.
findClass(DecodingClassLoader.java:82)
at java.lang.ClassLoader.loadClass(ClassLoader.java:306)
at java.lang.ClassLoader.loadClass(ClassLoader.java:251)
at java.lang.ClassLoader.loadClassInternal(ClassLoader.java:319)
... 5 more
Solution
Please download our latest fixed release (2.0) from the mobiaccess download section.
Note: You have to log in to reach the download link.
Downloads
Jump to the download page of mobiaccess evaulation version
I006732: Adding new clients by MobiVision Desktop
We have discovered, that adding new clients by MobiVision Desktop (MVD) for the synchronization are not always succesfull. Symptomes When trying to add the new client, the application needs values for the following fields: name, groupID, structureModified, clientStateValid For the last two fields users cannot choose or enter any value. Pressing the 'OK' button application throws the following error: Error updating records
Error in Ix_tak.Ix_Edit.SaveRecord.NonRollBack.0
Err.Number:-2147217900
Incorrect syntax near ')'.
Solution Please download the fixing SQL script, which will fix this issue. You can simply run it through MVD if you choose the Sync conf. / Run SQL function from the left menu. Load the SQL file and then press Run. Next time MVD starts you can add new users without any failure. Downloads
SQL script: IX_I006732_fix.sql
I006737: mobiSync Desktop Client version mismatch
Synchronization between mobiSync Desktop Client and mobiSync Server can fail, because of not supported version number of mobiSync Desktop Client.
Symptomes
At the start of the synchronization requested by mobiSync Desktop Client through the graphical user interface (mobiSync Desktop Client GUI) the server checks whether the requesting client version is supported or not. Unfortunately server sometimes sends the following error:
Error
Message received from the server:
Kérem frissítse a szoftvert.
A frissítést igénylő modul neve: MOBISYNC_CLIENT
Szükséges verzió: 1.1.0.0-*
Solution
Please download the fixing SQL script, which will fix this issue. You can simply run it through MVD if you choose the Sync conf. / Run SQL function from the left menu. Load the SQL file and then press Run. Next time MVD starts you can add new users without any failure.
Downloads
SQL script: IX_I006737_fix.sql
I006745: Wrong SyncRelationship record for RemoteCalls
There is a wrong dependency set between SyncTables and SyncTablesToRemoteCalls tables.
Symptomes
If you have tried to use the RemoteCalls you could have experienced, that after a simple synchronization the consistency checkers of mobiSync Desktop Client throwed the following error:
hecker errors: Consistency check resulted in errors:
1. ERROR: Invalid foreign key values in relationship (rows don't exist in parent table or are logically deleted there): [SyncTablesToRemoteCalls].call => [SyncRemoteCalls].id: [1] (ForeignKeyValueChecker)
That is because a dependency was specified in wrong direction.
Solution
First of all, you should download our latest mobiSync Desktop Client release, after that please download the fixing SQL script, which will fix this issue. You can simply run it through MVD if you choose the Sync conf. / Run SQL function from the left menu. Load the SQL file and then press Run. Next time MVD starts you can add new users without any failure.
Downloads
SQL script: IX_I006745_fix.sql
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