General Questions

What is MobiAccess?

MobiAccess is a platform independent mobile application development framework for creating software that runs on mobile devices (mobile phones, smart phones, PDA, etc.) These can be individual applications as well as components or extensions of complex enterprise management systems.

What makes MobiAccess unique and different from other mobile development frameworks?

MobiAccess is a platform independent mobile application development framework for creating software that runs on mobile devices (mobile phones, smart phones, PDA, etc.) These can be individual applications as well as components or extensions of complex enterprise management systems.

The intention behind creating MobiAccess was to give developers a tool that provides a quick and easy way to create new mobile applications that can manage databases, communicate over the Internet, synchronize information with servers and leverage any further capabilities of mobile devices.

Why do companies need MobiAccess?

Because the desire for mobility is stronger than ever. Today's business processes dictate an increasing demand for staff to access email and key company information from anywhere, therefore actively interacting with the business processes via corporate mobile devices they carry all the time.

What can I use MobiAccess for?

With MobiAccess developers can create enterprise applications with practically any functionality. The applications will be executable on the most common mobile devices without problems by virtue of the platform independent framework. For example:

  • Invoicing
  • Expense trackers and E-Wallets
  • Multilingual applications
  • Mobile data collection
  • Instant warehouse access on mobile
  • CRM info on mobile
  • On-line report access
  • CRM interface
  • Mobile Orders
  • Sales- and Field Force Automation

How can I quickly create an application?

Applications can be created very quickly and easily using wizards. The editor has validation functionality for checking configurations and also has a built-in mobile device simulator to run and test the developed application in a 'WYSIWYG' way so there is no need to deploy the application to the target physical device.

Do I need programming knowledge to build an application?

Thanks to the features of the framework, simple applications can be built very quickly even without programming knowledge. Creating more complex systems may require SQL and database skills.

How much does MobiAccess cost?

Please refer to our website for licensing options. Our colleagues are also happy to advise you on finding the licensing option best matching your needs.

Technical and installation issues

The database type was specified for the sync server, but it can't establish a connection. What is the problem?

Important: TCP/IP must be enabled in SQL Server. This setting can be found in SQL Server Configuration Manager: Microsoft SQL Server 2005/Configuration tools/SQL Server Configuration Manager >> Protocols for MSSQLServer >> TCP/IP>> enabled

How do I start the mobiSync Server?

Open the Microsoft Management Console by typing 'services.msc' in the Run box in the Start Menu and press Enter or you can find 'services' at control panel/administrative tools/services. Locate and select the MobiSync Server service, right click on it and select Start

Where can I monitor the background events while running the synchronization processes?

The synchronization processes are logged and stored under the following path: C:\Program Files\Infomatix\mobiSync Server\logs\

The most important log files are: syncserver.log, which contains information about synchronising users and synchronisation dates and any errors that occurred, and the syncserver-trace.log: which is a very detailed log file with more information about the events

I have created a database structure but I can't use it because MobiAccess can't locate a few database tables. What is the problem?

In order connect to a user created database a post install configuration activity is necessary: start => MobiAccess => MobiAccess Administration Suite => post install configuration. This will insert the necessary triggers and synchronisation tables into the database created by the user.